Data protection information for visitors of the PB Factoring GmbH website and the log-in area of the client portal

Thank you for visiting our website and for your interest in our company. The protection of your personal data is important to us. In accordance with Articles 12, 13 and 21 of the General Data Protection Regulation (DSGVO), we inform you below about how we handle your personal data when you visit our website www.pb-factoring.com and the customer portal. You will find the relevant information on the customer portal at the end of this document. Personal data is individual information about personal or factual circumstances of an identified or identifiable natural person. On the website and in the customer portal, we limit ourselves to the necessary and technically required tracking measures. We currently do not use any tracking measures for which consent is required.

Data protection information in accordance with the EU General Data Protection Regulation

In addition to this website-specific data protection information, the data protection information for clients of PB Factoring in accordance with the EU General Data Protection Regulation also applies.

Data protection statements for customers of PB Factoring GmbH

Data Protection Officer

Deutsche Bank AG
Taunusanlage 12
60325 Frankfurt am Main

Phone: (069) 910-10000
Fax: (069) 910-10001
deutsche.bank@db.com 

Responsible

PB Factoring GmbH
Bundeskanzlerplatz 6
53113 Bonn

Data processing purposes and legal bases for the use of the website

I. Informational use of the website

You can visit our website without providing any personal information. If you use our website for information purposes only, we do not process any personal data, with the exception of the data that your browser transmits to enable you to visit the website and information that is transmitted to us in the context of cookies used for statistical analysis of the use of our website. We only use cookies that are technically necessary and which we describe in more detail below. As the website will be revised in the near future, the following passages regarding the use of cookies will be adapted accordingly in the foreseeable future.

1. Technical provision of the website

For the purpose of the technical provision of the website, your browser automatically sends information to our web server without us having any influence on this.

The browser transmits the following information for technical reasons each time the website is called up:

• Host (e.g. internet service provider, company, university),
• IP address of the user,
• (if applicable) auth name,
• date and time of access,
• which protocol is used (e.g. http),
• status (e.g. error messages),
• amount of data retrieved,
• the user's browser and operating system,
• the website you requested,
• the previous website from which you reached us.

The temporary storing. For this purpose, the user's IP address must necessarily be stored for the duration of the session.

The storing of the above-mentioned data in the log files is done in order to ensure the functionality of our website. In addition, we use this data to optimise the website and to ensure the security of our information technology systems (e.g. attack detection). An evaluation of the data for marketing purposes does not take place in this context.

Furthermore, we use cookies to make our website available to you for use. Cookies are text files that are stored on your computer system in the Internet browser or by the Internet browser when you call up a website. A cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. We use these cookies, among other things, to provide you with our website and its technical functions. Some functions of our website cannot be offered without the use of cookies. The following information is stored in the cookies and transmitted to us:

• The language you selected on our website,
• Session information
• Information required for the prevention of fraud

We process your personal data for the technical provision of our website on the following legal basis:

• Art. 6 para. 1 lit. b) DSGVO, in order to be able to provide you with the website technically.

2. Cookies

Due to the importance of the topic of data protection and our commitment to transparency, you will find information below about cookies and how we use them on our website.

Cookies are small text files. They are usually downloaded to your computer or smartphone by the websites you visit. This allows the website to recognise your device when you click through to the site (possibly even when you return at a later date) to help you use the pages and make them more personalised.

This website only uses cookies that are technically necessary for our website to function. These cookies are used to improve the user experience.

With the help of some cookies, you can take full advantage of the functionality of our website. In order to offer certain functionalities, certain technically necessary cookies may be used to display these functionalities properly.

You can set your web browser to disable cookies. Please note that most browsers offer different ways to protect your privacy. If you do not enable or disable certain cookies through your browser settings, you may not be able to use certain features as expected. Allow cookies, block cookies or be notified each time a website wants to install a cookie. Please note that disabling cookies in this way will prevent new cookies from being set. However, it does not prevent previously set cookies from continuing to work on your device until you have deleted all cookies in your browser settings. The instructions for managing cookies on your browser can usually be found under the help function of the browser or in the operating instructions of your smartphone.

3. Data collection and usage

This data is collected in the pseudonymous tracking and passed on to us:

Dwell time
We record the duration of your visit by evaluating start and end times as well as network activity time, pop-up display times and error times..

Pseudonymous IDs
To recognise you as a returning visitor to our website, your pseudonymous IDs (uniquely identifiable number combinations) are transmitted to.

Session data
Your session data includes temporary session IDs, which can be used to allocate your visit across several sub-pages, as well as the duration of the session.

Loading times
In addition to the loading times of images and the website as a whole, as well as the time at which the website was fully loaded, the website length is transmitted.

Location data
Where available, we store information about the postcode, city, country, longitude, latitude and time zone of your visit..

System data
The information on the system with which you visit the website includes the screen resolution, the operating system used, browser data, network and connection information, the terminal device used, information on cookies, Flash and Javascript as well as the language set, your domain, the IP address (shortened) and your organisation (if available).

II. Active usage of the website

In addition to the purely informational use of our website, you can also actively use our website to ask us a question or otherwise contact us. In addition to the processing of your personal data described above for purely informational use, we will then also process further personal data from you that we need to respond to your enquiry.

1. User requests

In order to be able to process and respond to your enquiries to us, e.g. to our e-mail address, we process the personal data you provide in this context. In any case, this includes your e-mail address and name in order to send you a reply, as well as the other information you send us as part of your communication. We process your personal data to respond to user queries on the following legal bases:

• to protect our legitimate interests in accordance with Art. 6 (1) (f) DSGVO; our legitimate interest is to respond appropriately to customer enquiries;
• if the enquiry is aimed at the conclusion of a contract, the additional legal basis is Art. 6 (1) (d) DSGVO.

2. Legal compliance

We process your IP address on the following legal basis:

• To comply with a legal obligation pursuant to Art. 6 para. 1 lit. c) DSGVO in connection with commercial, industrial or tax law, insofar as we are obliged to record and retain your data.

3. Law enforcement

We also process your IP address in order to be able to assert our rights and enforce our legal claims. We also process your personal data in order to be able to defend ourselves against legal claims. Finally, we process your IP address to the extent necessary to prevent or prosecute criminal offences.

We process your personal data for this purpose on the following legal basis:

• for the protection of our legitimate interests pursuant to Art. 6 para. 1 lit. f) DSGVO, insofar as we assert legal claims or defend ourselves in legal disputes or we prevent or investigate criminal offences.

III. Links

Some sections of our website contain links to third-party websites. These websites are subject to their own privacy policies. We are not responsible for their operation, including their data handling practices. If you send information to or through such third-party sites, you should check their privacy statements before sending them any information that can be attributed to you personally.

Your rights as data subject

If personal data is processed by you, you are a "data subject" within the meaning of the DSGVO. You have the following rights against us as the responsible party:

a) Right of information

You can request information about whether we are processing your personal data. If this is the case, you have a right of access to this personal data as well as to further information related to the processing (Art. 15 DSGVO). Please note that this right to information may be restricted or excluded in certain cases.

b) Right to rectification

In the event that personal data about you is not (or is no longer) accurate or incomplete, you may request that this data be corrected and, if necessary, completed (Art. 16 DSGVO).

c) Right to cancellation or restriction of data processing

If the legal requirements are met, you may request the erasure of your personal data (Art. 17 DSGVO) or the restriction of the processing of such data (Art. 18 DSGVO). However, the right to erasure pursuant to Art. 17 (1) and (2) of the DSGVO does not apply, inter alia, if the processing of personal data is necessary for compliance with a legal obligation (Art. 17 (3) (b) of the DSGVO).

d) Right of objection

For reasons arising from your particular situation, you may also object to the processing of personal data relating to you by us at any time (Art. 21 DSGVO). If the legal requirements are met, we will no longer process your personal data..

e) Right of data portability

You are entitled, under the conditions of Art. 20 DSGVO, to demand that we provide you with the personal data relating to you that you have provided to us in a structured, common and machine-readable format.

f) Right to revoke the declaration of consent under data protection law

You have the right to revoke your consent at any time. The revocation is only effective for the future; this means that the revocation does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

g) Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, a data subject (you) has the right to lodge a complaint with a supervisory authority - in particular in the member state of your residence - if you consider that the processing of your personal data by us violates the DSGVO. The supervisory authority responsible for us is:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
Kavalleriestr. 2-4
40213 Düsseldorf
Telefon: 0211/38424-0
Fax: 0211/38424-999
E-Mail: poststelle@ldi.nrw.de

We recommend, however, that you always address a complaint to our data protection officer in the first instance.

Your requests about the exercise of your rights should, where possible, be addressed in writing to the address above or directly to our Data Protection Officer.

Scope of your obligations to provide data

In principle, you are not obliged to provide us with your personal data. However, if you do not do this, we will not be able to provide you with our website or no longer with its full range of functions, we will not be able to answer your enquiries to us and we will not be able to enter into a contract with you.

Right of objection according to Art. 21 DSGVO

You have the right to object at any time to the processing of your data based on Art. 6 (1) f DSGVO (data processing on the basis of a balance of interests) or Art. 6 (1) e DSGVO (data processing in the public interest) if there are grounds for doing so that arise from your particular situation. This also applies to profiling based on this provision within the meaning of Art. 4 No. 4 DSGVO.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

We also process your personal data in individual cases to carry out direct advertising. If you do not wish to receive advertising, you have the right to object to this at any time; this also applies to profiling, insofar as it is associated with such direct advertising. We will observe this objection for the future.

We will no longer process your personal data for direct marketing purposes if you object to the processing for these purposes.

The objection can be made form-free and should preferably be addressed to the address mentioned in paragraph A above.

Amendments

We reserve the right to change this data protection information at any time. Any changes will be announced by posting the amended data protection information on our website. Unless otherwise specified, such changes will be effective immediately. Therefore, please check this data protection information regularly to view the most current version.

Data protection information for users of the log-in area of the customer portal

LogIn to the customer portal

You can log in to the customer portal via our website if you wish. After entering the log-in data, you will be redirected to the customer portal.
All of the aforementioned specifications and information on the subject of data protection also apply to the customer portal..

Differences to the notes on data protection for visitors to the PB Factoring GmbH website and the Log In area of the client portal

The differences to the previously described information on data protection for visitors to the PB Factoring GmbH website and the log-in area of the client portal are explained below.

Technical provision of the website

With regard to the technical provision, the following information is also stored in the cookies and transmitted to us:

• Information about the layout design.

The customer portal only uses cookies that are technically necessary for the portal to function. These cookies are used to improve the the user experience.

Data collection and usage

This data is collected in the pseudonymous tracking and passed on to us:

Dwell time
We record the duration of your visit by evaluating start and end times as well as network activity time, pop-up display times and error times.

Loading times
In addition to the loading times of images and the website as a whole, as well as the time at which the website was fully loaded, the website length is transmitted.

Legal compliance

In the customer portal, your IP address is also processed in order to fulfil other legal obligations that we have in connection with our business relationship with you.

Links

The client portal does not contain any links to third-party websites.